RRM Chicago at a glance
RRM Chicago is one of the Bureau of Prisons’ 22 Residential Reentry Management field offices. It prints six federal judicial districts across four states, works from Butterfield Road in Downers Grove rather than the city in its name, sits in the Bureau’s North Central Region, and administers eight halfway-house contracts.
| Official name | RRM Chicago |
|---|---|
| BOP code | CCH |
| BOP region | North Central Region |
| Judicial districts | Central Illinois · Northern Illinois · Eastern Wisconsin · Western Wisconsin · Northern Indiana · Western Michigan |
| Street address | 1901 BUTTERFIELD ROAD, SUITE, 130, DOWNERS GROVE, IL 60515 |
| Staff mail | STAFF NAME, RRM Chicago, RESIDENTIAL REENTRY OFFICE, 1901 BUTTERFIELD ROAD, SUITE, 130, DOWNERS GROVE, IL 60515 |
| Phone | 331-903-4043 |
| Fax | 630-271-8676 |
| Halfway-house contracts | 8 (September 2026) |
On this page
What does RRM Chicago do?
It is the Bureau’s contracting and liaison office for community placement in its own districts, and it is not a facility. On its Offices page the Bureau says that RRMs “administer contracts for community-based programs and serve as the Federal Bureau of Prisons local liaison with the federal courts, the U.S. Marshals Service, state and local corrections, and a variety of community groups within their specific judicial districts,” and that “RRM Staff also monitor local Residential Reentry Centers” (read September 18, 2026).
The title is newer than the work itself. Program Statement 7310.04 calls the post a Community Corrections Manager from beginning to end, and Program Statement 5325.09, issued June 22, 2026, records at p. 1 that it “Changes Community Corrections references to Residential Reentry Management (RRM).” A file that names a CCM for Illinois or Wisconsin means this office, as does the Bureau’s Community Corrections Manual.
Which federal judicial districts does RRM Chicago cover?
Six, in four states. The Bureau prints them as Central Illinois, Northern Illinois, Eastern Wisconsin, Western Wisconsin, Northern Indiana and Western Michigan — in statutory form, the Central and Northern Districts of Illinois, both districts of Wisconsin, the Northern District of Indiana and the Western District of Michigan. Illinois has three districts under 28 U.S.C. § 93, and the third, Southern Illinois, is printed by RRM St. Louis.
Michigan is divided into an Eastern and a Western District by 28 U.S.C. § 102. This office prints the Western District and RRM Detroit prints the Eastern. Each appears once, so no Michigan district is claimed by two offices and none is left off.
Indiana is the exception. The state has a Northern and a Southern District under 28 U.S.C. § 94, and only the Northern one is printed here. On the twenty-two reentry pages as they read on September 18, 2026, none printed the Southern District of Indiana. That is a gap in what the Bureau publishes rather than a finding about who does the work, and this page names no office for it. Which office takes a case follows the district a person is released to, not the district the prison stands in. Program Statement 7310.04 at p. 12 tells the warden, where significant doubt about a referral exists, to consider “contacting the Chief USPO in the release district.”
Which halfway houses does RRM Chicago oversee?
Eight contracts on the Bureau’s national list in September 2026, carrying 440 beds of contract capacity between them. A contract on that list is not a promise of a placement, and the bed figures are capacities written into contracts rather than counts of people.
| Provider | Street address | City, State | Services | Beds (M / F / total) | Contract expires | Phone |
|---|---|---|---|---|---|---|
| Central Territorial of the Salvation Army; DBA Salvation Army Correctional Ser | 825 N. Christiana Ave. | Chicago, IL 60651 | RRC/HC | 141 M / 81 F / 222 | August 31, 2028 | 312-421-2406 |
| Human Service Center | 1005 Northeast Jefferson | Peoria, IL 61603 | RRC/HC | 24 M / 6 F / 30 | February 28, 2029 | 309-671-8089 |
| Kalamazoo Probation Enhancement Program | 203 Brigden Rd | Battle Creek, MI 49014 | RRC/HC | 11 M / 3 F / 14 | September 30, 2030 | 269-383-2066 |
| Cherry Street Services, Inc. | 801 College Ave | Grand Rapids, MI 49507 | RRC/HC | 37 M / 9 F / 46 | September 30, 2029 | 616-965-8215 |
| Kalamazoo Probation Enhancement Program | 537 Chicago Ave | Kalamazoo, MI 49048 | RRC/HC | 14 M / 4 F / 18 | November 30, 2027 | 269-383-0450 |
| Lutheran Social Services of WI & Upper MI, Inc. | 3136 Craig Rd | Eau Claire, WI 54701 | RRC/HC | 11 M / 3 F / 14 | February 28, 2030 | 414-246-2326 |
| Rock Valley Community Program | 203 West Sunny Lane Rd. | Janesville, WI 53546 | RRC/HC | 43 M / 13 F / 56 | August 31, 2027 | 608-741-4500 |
| Wisconsin Community Services | 3732 W. Wisconsin Ave., Suite 320 | Milwaukee, WI 53208 | RRC/HC | 32 M / 8 F / 40 | November 30, 2029 | 414-290-0484 |
Every row is marked RRC/HC, the Bureau’s code for a contract covering both reentry center beds and home-confinement supervision. Six of the eight are in Wisconsin or Michigan and none is in Indiana, so the Northern District of Indiana appears on the district list above without a contract of its own on this office’s September 2026 roster.
What a residential reentry center expects of a resident is set out on the Bureau’s own page for these centers: “Ordinarily, offenders are expected to be employed 40 hours/week within 15 calendar days after their arrival at the RRC,” and the subsistence charge “is 25 percent of their gross income, not to exceed the per diem rate for that contract” (read September 18, 2026).
When does halfway-house and home-confinement placement happen?
Two clocks run. Release preparation comes first: Program Statement 5325.09 provides at p. 8 that “Inmates will be enrolled in the RPP between 18 and 24 months prior to their institution departure date to the community.” The referral comes later: Program Statement 7310.04 at p. 13 provides that “Normally 11 to 13 months before each inmate’s probable release date, the unit team shall decide whether to refer an inmate to a Community Corrections program.” That statement is dated 1998.
The statutory ceilings sit outside the policy timetable. Under 18 U.S.C. § 3624(c)(1) a prisoner spends part of the final months of the term, “not to exceed 12 months,” in conditions that prepare him for release. Home confinement under § 3624(c)(2) runs for “the shorter of 10 percent of the term of imprisonment of that prisoner or 6 months,” and Program Statement 7320.01 at p. 5 puts the duty on this office: “The Community Corrections Manager (CCM) shall ensure that each appropriate inmate is placed on home confinement as soon as otherwise eligible.” Custody earned through First Step Act time credits is bound by neither figure: § 3624(g)(10) provides that “The time limits under subsections (b) and (c) shall not apply to prerelease custody under this subsection.”
When credits start to accrue is itself changing. Until September 30, 2026, 28 C.F.R. § 523.42(a) ties the start of earning to “the date the inmate arrives or voluntarily surrenders at the designated Bureau facility where the sentence will be served”; from that date an interim final rule at 91 Fed. Reg. 55740 (Aug. 31, 2026) strikes that clause, leaving the rule to read that “An eligible inmate begins earning FSA Time Credits after the inmate’s term of imprisonment commences.”
How do I contact RRM Chicago?
The office takes calls on 331-903-4043 and its fax is 630-271-8676. The Bureau publishes a mailbox for it, CCH-CCM-S@bop.gov, which is the address lawyers generally use. Staff mail goes to RRM Chicago, Residential Reentry Office, 1901 Butterfield Road, Suite 130, Downers Grove, IL 60515.
Two quirks of the Bureau’s record are worth knowing. The street is split across two lines by the record itself, so the page prints “1901 BUTTERFIELD ROAD, SUITE” and “130” separately; and the county field reads COOK while the address is in Downers Grove, which the Census geocoder places in DuPage County (checked September 17, 2026).
No mail for a prisoner goes to a reentry office. It is administrative and houses nobody. Mail for a person in a halfway house goes to that center under the center’s rules, and mail for someone still inside goes to the institution; the Bureau’s inmate locator shows which applies. Day-to-day rules and passes belong to the center; the referral is made by the unit team.
Can someone in a halfway house or on home confinement under RRM Chicago request compassionate release?
Yes, and the request goes to this office instead of to a warden. Program Statement 5050.51, issued September 3, 2026, provides at p. 3 that “‘Warden’ includes Residential Reentry Manager for requests filed by inmates designated to an RRC or on home confinement.” Such a request “must address why RIS is appropriate notwithstanding the inmate’s placement in prerelease custody,” and it “will be sent to the Residential Reentry Management Office responsible for the jurisdiction in which the inmate is confined” — for a center in Milwaukee or Grand Rapids, that office is this one. Our compassionate release page sets out the showing a request has to make and where a refusal goes next.
How do administrative remedies work for people under RRM Chicago?
The four-step process is the one used inside, with a change of address at the first step. Program Statement 1330.18 provides at p. 6 that “CCC inmates may mail their Requests to the CCM” — in current language, to the Residential Reentry Manager. The clocks are set at p. 9: a response is due “by the Warden or CCM within 20 calendar days; by the Regional Director within 30 calendar days; and by the General Counsel within 40 calendar days.” Each may be extended once, in writing, and unanswered filings may be treated as denials at that level. Our guide to filing a BP-9 has the steps.
Frequently Asked Questions
What does the RRM in RRM Chicago stand for?
Residential Reentry Management. It is a Bureau of Prisons field office, not a building that holds anyone: it administers halfway-house contracts, oversees home confinement and is the Bureau’s local contact for the courts and state corrections in its districts. Policy called the post a Community Corrections Manager until 2026.
Where does the RRM Chicago office actually sit?
At 1901 Butterfield Road, Suite 130, Downers Grove, Illinois 60515, in the western suburbs rather than the city it is named for. The record prints the county as Cook, though the Census geocoder places that address in DuPage County. Nobody is housed there.
Does RRM Chicago cover the Southern District of Indiana?
No. Its page prints Northern Indiana only. On the twenty-two reentry pages as they read on September 18, 2026, none printed the Southern District of Indiana, which takes in Indianapolis and Terre Haute. That is a gap in what the Bureau publishes; ask the unit team who holds the contract there.
Which reentry office handles a release to the Detroit area?
Not this one. Michigan has two federal judicial districts and the Bureau splits them: RRM Chicago prints Western Michigan, RRM Detroit prints Eastern Michigan, which takes in Detroit, Flint and Ann Arbor. Each district is printed once, so neither is shared and neither is missing.
How many halfway houses does RRM Chicago contract with?
Eight, on the Bureau’s national contract list in September 2026, holding 440 beds of contract capacity: two in Illinois, three in Michigan, three in Wisconsin. A capacity is not an opening, and the Bureau may use a center other than the closest one to a release address.
Who starts the halfway-house paperwork for someone in an Illinois prison?
The unit team at the institution. Program Statement 7310.04 at p. 13 puts the referral decision with that team, normally 11 to 13 months before the probable release date, and the warden approves the packet before it reaches a reentry office. This office takes no family applications.
Can a person on home confinement under RRM Chicago ask for compassionate release?
Yes. Program Statement 5050.51 treats the Residential Reentry Manager as the warden for requests filed by people designated to a reentry center or on home confinement, and it goes to the office responsible for the jurisdiction where the person is confined. It must also explain why a reduction fits despite the prerelease placement.
A halfway-house problem: the center, or RRM Chicago?
Start with the center. Sign-out, passes, room assignments, employment checks and subsistence payments are run by the contractor under its own rules. The reentry office administers the contract, so a problem the center will not fix belongs to it; a formal complaint runs through the administrative remedy process.
Where we can help
Three recurring problems in these six districts bring families to us: how the release date is computed and how much of it can be served in a center or at home; a placement that has gone wrong, whether a refusal, a center far from the release address or a removal from home confinement; and a reduction in sentence sought from prerelease custody, filed with this office rather than a warden under Program Statement 5050.51. We cannot guarantee an outcome.
That work sits alongside prison consulting for people still inside — program reviews, unit-team meetings, the paperwork a referral turns on — and our early release practice for the computation questions underneath it.
Elizabeth Franklin-Best, P.C. is a federal criminal defense and post-conviction firm based in Columbia, South Carolina, practicing nationwide. Mentions of Illinois places on this page do not imply an office or a lawyer there.
Call 843-620-1100 or contact us to arrange a paid one-hour consultation about a specific situation. Calls are answered 24 hours a day.
Sources and currency
Bureau of Prisons documents
- RRM Chicago, Federal Bureau of Prisons, 2026. Districts, address, telephone, fax and mailbox; re-read September 18, 2026.
- Offices, Federal Bureau of Prisons, 2026. What these offices do; the count of 22.
- Residential Reentry Management Centers, Federal Bureau of Prisons, 2026.
- RRC Contact Directory, Federal Bureau of Prisons, 2026.
- Community Corrections Center (CCC) Utilization and Transfer Procedure, Program Statement 7310.04, 1998. Release district, p. 12; referral timing, p. 13.
- Release Preparation, Program Statement 5325.09, 2026. Enrollment, p. 8; renaming, p. 1.
- Home Confinement, Program Statement 7320.01, 1995 (Change Notice 2, 2017), p. 5.
- Compassionate Release / Reduction in Sentence, Program Statement 5050.51, 2026, p. 3.
- Administrative Remedy Program, Program Statement 1330.18, 2014. Filing, p. 6; response times, p. 9.
Court records and statutes
- 18 U.S.C. § 3624, Office of the Law Revision Counsel.
- 28 U.S.C. § 93. The three Illinois judicial districts.
- 28 U.S.C. § 94. The two Indiana judicial districts.
- 28 U.S.C. § 102. The two Michigan judicial districts.
- 28 U.S.C. § 130. The two Wisconsin judicial districts.
- First Step Act Time Credits—Revisions, 91 Fed. Reg. 55740 (Aug. 31, 2026).
Sources reviewed September 2026.
Reviewed for legal accuracy by Elizabeth Franklin-Best, Esq., Principal Attorney·September 2026