Directives Management Manual – BOP Program Statement 1221.66

U.S. Department of Justice
Federal Bureau of Prisons

OPI: NPR/IPPA
NUMBER: 1221.66
DATE: 9/15/97
SUBJECT: Directives Management Manual

1. PURPOSE AND SCOPE

To prescribe policy, standards, and implementing procedures for Bureau directives, such as Program Statements, Operations Memoranda, Program Review Guidelines, Institution Supplements, and Technical Reference Manuals.

2. PROGRAM OBJECTIVES

The expected results of this program are:

a. Each directive will accurately reflect the policy, objectives, and procedures intended by the Director and Executive Staff;

b. Each directive will be issued in a timely manner and within the targets established by the Director and Executive Staff;

c. Each directive will be readily available to the staff and others who need it; and

d. Each directive will be easily understandable and usable by the staff and others who read it.

3. DIRECTIVES AFFECTED

a. Directives Rescinded

PS 1221.64 Directives Management Manual (8/20/96)

b. Directives Referenced

PS 1210.18 Management Control and Program Review (12/22/97)

PS 1222.06 Forms Management (9/17/97)

PS 1315.06 Legal Activities-Inmate (3/3/97)

PS 1505.03 Language Translations Used in Official Documents (10/31/97)

PS 1520.09 Printing, Distribution Management, and Electronic Documents (5/21/97)

TRM 1203.01 Directives Subject Classification System (10/2/95)

4. STANDARDS REFERENCED

a. American Correctional Association 3rd Edition Standards for Adult Correctional Institutions: 3-4004, 3-4013, 3-4014, and 3-4015

b. American Correctional Association 3rd Edition Standards for Adult Local Detention Facilities: 3-ALDF-1A-04, 3-ALDF-1A-13, 3-ALDF-1A-14, and 3-ALDF-1A-15

c. American Correctional Association 2nd Edition Standards for Administration of Correctional Agencies: 2-CO-1A-16, 2-CO-1A-17

d. American Correctional Association Standards for Adult Correctional Boot Camp Programs: 1-ABC-1A-04, 1-ABC-1A-11, and 1-ABC-1A-12.

5. ACTION REQUIRED

a. Staff who write, review, distribute, file, use, and otherwise maintain Bureau directives shall follow the procedures and meet the standards set forth in this Program Manual.

b. Assistant Directors shall achieve the established strategic planning objectives for timeliness in policy development.

c. Each Warden shall appoint a directives manager and issue an Institution Supplement entitled “Directives Management” to implement this Manual locally.

/S/
Kathleen M. Hawk
Director

Chapter 1: Directives Management Overview

1.1 OVERVIEW

To accomplish its mission, the Bureau issues various types of documents to provide operational direction for field, regional, and Central Office activities. The purposes of such directives are to:

• Delegate authority and responsibility,
• Communicate Bureau philosophy, goals, and objectives,
• Establish standard procedures and methods,
• Instruct staff,
• Promote consistency, efficiency, and professionalism,
• Inform inmates and the public,
• Provide a foundation for staff training and development,
• Serve as a reference for the Bureau’s history.

This Manual describes the types of directives and specifically delegates authority to issue and approve each type. Requirements issued by persons without such delegated authority or policy not issued in conformity with this Manual are not enforceable as policy and may not be cited, relied upon, or otherwise used to carry out any Bureau policy or procedure unless an exception is made by the Director in writing.

Generally, it is preferable that Bureau-wide instructions and requirements be communicated by formal directives rather than by such means as memoranda or electronic mail messages, since these less formal documents are not authenticated, numbered, annually reviewed, or historically traced. Through its formal directives system, Bureau staff, and other interested parties, can determine what policies were in effect in the past.

It is vital that staff, including those who have authority to issue formal directives, not attempt to use less formal communications to change or replace a formal directive.

1.2 TYPES OF DIRECTIVES

1.2.1 Program Statements (PSs)

Program Statements are policies and procedures issued without predetermined cancellation dates and signed by the Director (or acting Director). They are also commonly referred to within the Bureau as “policy.” Some lengthy PSs are written as Program Manuals, which typically are divided into chapters and must have a table of contents.

Often, PSs may contain Rules the Bureau has published in the Federal Register (FR) and the Code of Federal Regulations (CFR). The Bureau includes its published Rules in its PSs so staff may rely on just one source for policy guidance. Rules are printed in bold type and enclosed in brackets [like this] to differentiate Rules from what is commonly referred to as “implementing text.” Rules are discussed in greater detail in Chapter 3 on RULES.

Often, a proposed PS, or a change to an existing PS, is distributed to all Assistant Directors and Regional Directors for review and comment before implementation. This process, known as “clearance,” provides an opportunity for input from the major components of the organization before a policy is approved and implemented.

Changes to existing PSs are accomplished by issuing Change Notices (CNs), which also are approved by the Director (or acting Director).

Each of these documents is discussed in greater detail later in this Manual (see Table of Contents).

1.2.2 Operations Memoranda (OMs)

Operations Memoranda are temporary or “one-time” directives issued with predetermined expiration dates. Ordinarily, an OM is signed by an Assistant Director, but on occasion by two or more Assistant Directors or by the Director.

The duration of an OM may be no more than one year from the date of issuance; however, in practice, the duration is often considerably less.

Acceptable uses for OMs are to:

• Announce an upcoming event which may require some action,
• Explain or clarify operations and procedures,
• Transmit guidance, training materials, or Technical Reference Manuals, or
• Highlight the significant changes in a new or updated PS, and/or provide interim instructions.

In an emergency, an Assistant Director, in consultation with the Director, may issue an OM to implement an immediate change in a PS, but it is preferable to issue a Change Notice signed by the Director. Another alternative is to prepare the OM for the Director’s signature. When an OM is thus used, it is important that it not make any change in any Rule, since Rules may be modified only through publication in the Federal Register.

NPR reviews each OM before publication to assess its appropriateness for issuance as a temporary directive and its impact on existing PSs.

When the provisions of an OM are needed beyond its original expiration date, the Assistant Director must issue a new OM before that date. Failure to meet that deadline creates a policy “gap,” during which the intended policy direction is not in effect. Generally, it is preferable that an OM’s expiration date not be extended simply by issuing a second OM that merely extends the existing OM’s expiration date. When circumstances warrant, however, it is permissible to extend an OM in this manner one time only. Any subsequent need for the OM’s provisions may be accomplished only by issuing a new, complete OM.

When action must be undertaken within five working days and completed within 60 days, the Director or an Assistant Director (with concurrence from NPR) may issue an OM electronically.

These urgent transmissions (known as “HOTDOCS”) are distributed by NPR via the BOPNet Wide Area Network.

1.2.3 Institution Supplements (ISs)

Institution Supplements may be issued by Wardens to provide local instructions for implementing Bureau directives (PSs, Program Manuals, and, if necessary, OMs). An IS may not detract from the Bureau directive it implements. As the term implies, its purpose is to supplement, not replace, its parent directive. ISs are discussed in greater detail in Chapter 9 on INSTITUTION SUPPLEMENTS.

1.2.4 Program Review Guidelines (PRGs)

Program Review Guidelines provide information used in conducting Program Reviews and Operational Reviews in accord with the Program Statement on Management Control and Program Review. They are issued jointly by the Assistant Director of the Office of Primary Interest (OPI) and the Senior Deputy Assistant Director of Program Review.

PRGs are issued without predetermined cancellation dates and are therefore in effect until replaced or canceled. PRGs are discussed in greater detail in Chapter 8 on PROGRAM REVIEW GUIDELINES.

1.2.5 Technical Reference Manuals (TRMs)

Technical Reference Manuals are policy-related publications which supplement Bureau directives by providing instructional, descriptive, or explanatory material. TRMs are not directives, but staff may need to refer to them to accomplish a directive’s requirements.

TRMs are intended to increase the conciseness of many Program Statements, allow for direct administrative and technical communication within disciplines, and foster a realistic review and clearance process for material that is primarily technical in nature and often intended for staff specialists in one discipline.

TRMs are issued and updated through the Assistant Director via an OM. When a TRM affects more than one division, each Assistant Director must sign the OM. TRMs are discussed in greater detail in Chapter 14 on TECHNICAL REFERENCE MANUALS.

1.3 OFFICE OF NATIONAL POLICY REVIEW (NPR)

National Policy Review was established in the Central Office in 1990. Its mission is comprised of five major goals:

• Increase the visibility and priority of policy-related activities.
• Increase the policy development skills of Central Office staff.
• Improve the continuity of policy-related activities in the Central Office.
• Improve the Bureau’s policy administration system.
• Ensure consistency and high quality of Bureau policies by consulting with staff and reviewing and editing documents.

To accomplish those goals, NPR staff have a variety of consulting, coordinating, reviewing, writing/editing, training, data-tracking, and evaluating responsibilities. In particular, NPR reviews and tracks PSs and CNs through various stages of development — formulation, pre-clearance, clearance, and publication — as described in greater detail later in this Manual. NPR also reviews each OM before publication to assess its appropriateness for issuance as a temporary directive and its impact on existing PSs.

To consolidate and improve policy-related services in the Central office, in 1996 NPR assumed some functions that formerly were the responsibility of the Office of Documents Control:

• Maintaining the Bureau’s directives classification system. PSs, OMs, and TRMs are numbered according to the subjects they cover, as discussed in Sections 2.8 (PSs), 7.7 (OMs), and 14.6 (TRMs).
• Authenticating and assigning control numbers and effective dates to all directives before issuance.
• Maintaining databases of current and canceled directives, including data on each directive’s OPI (see Section 1.10 on OFFICE OF PRIMARY INTEREST).
• Administering the Bureau’s system of Annual Review and Certification.
• Acting as liaison with other Department of Justice components and with other Federal agencies in regard to directives management.

Each Assistant Director shall appoint a Policy Liaison to regularly coordinate the division’s policy development activities with NPR.

1.4 OFFICE OF DOCUMENTS CONTROL SYSTEMS (DOCS)

Documents Control Systems is responsible for:

• Conversion of directives to electronic format for publication on BOPDOCS CD ROM.
• Maintaining the Bureau’s official history of directives in the Directive History File.
• Printing and distributing paper copies of all directives.
• Providing assistance to staff who need historical copies of directives for litigation or other uses.
• Managing the Bureau’s electronic records in accordance with applicable Federal records requirements.

Chapter 4: Development and Clearance (Continued)

4.4.4 Clearance Distribution

The program area provides the clearance package (Directive Coordination and Summary form and draft PS and CN with any attachments) to NPR to be distributed via the BOPNet Wide Area Network to each clearance site.

Reviewers are reminded of the differences among proof-reading, editing, and reviewing for content. While OPIs generally take some care to see that such matters as spelling, format, and punctuation are correct when preparing a document for clearance, that document will undergo considerably more proof-reading — and often more substantive changes — before it is finally signed by the Director and becomes “policy.” While there is no prohibition against “proof-reading” during clearance, generally, that time and effort are best spent in consideration of the merits of a proposed policy change and how it should be stated.

Additional guidance is in the Guide to Directives Clearance by E-mail, which is available from NPR.

4.4.5 Clearance Responses Required

All divisions, regional offices, and other offices receiving a policy change for clearance are expected to provide their comments by the deadline set by the OPI Assistant Director. When a regional office requests comments from institutions, it is not acceptable to merely forward those comments to the OPI without regional office analysis and recommendation or consolidation into a single response.

Responses are to be returned via BOPNet to the “DIRECTIV” resource mailbox specified in the request for clearance, not directly to the OPI. NPR electronically archives a copy of the each clearance response and forwards a copy to the OPI.

The OPI shall contact non-responding offices to obtain a response. If documented attempts to obtain clearance fail, the Assistant Director may assume concurrence and so inform the Director in the clearance memorandum. NPR shall maintain performance indicator data on each clearance site’s responsiveness to requests for clearance.

4.4.6 Resolving Clearance Comments

The purpose of the clearance process is to advise OPI staff of potential problems and uncertainties with a proposed policy. Resolving comments can be a time-consuming process.

Each clearance comment must be resolved by:

• Agreeing and incorporating the suggestion in the directive.
• Disagreeing. OPI staff must determine whether each clearance comment received is substantive enough to warrant discussion, or at least some communication, with the originator as to the reason a recommendation was not adopted. Obviously, staff must apply reasonable judgment as to which comments require such communications, but it is generally a good practice to let staff know that their suggestions are appreciated and seriously considered.

When a responding component indicates nonconcurrence with a policy change, the OPI must resolve the disagreement with the nonconcurring division or region, as described in Section 4.4.8.

• Modifying the original suggestion through further analysis, discussion with the originator, and/or involvement of other offices with expertise on the subject.

Ultimately, the OPI is responsible for adopting or excluding the comment and advising the commenting office, if needed. NPR can assist the OPI and other offices in resolving disagreements.

4.4.7 Documenting the Resolution Process

Any actions and communications involved in resolving a clearance comment must be documented. The OPI should keep memoranda (including e-mail), meeting minutes, and notes of telephone conversations in the Program Statement Working File and/or forward it with the directive for inclusion in Documents Control Systems’s permanent files. This ensures an historical record is available if any issues arise about the policy’s interpretation or implementation.

For any proposed directive that goes through formal clearance, the OPI shall prepare a Clearance Digest. Not only is a clearance digest is a good mechanism to provide the OPI Assistant Director and other reviewers a quick way to note issues raised and how they were resolved, but also it is a valuable contribution to the OPI’s Working File, as well as to the permanent clearance file maintained by Documents Control Systems.

For simpler clearances, a memorandum may be sufficient as a digest, but for most clearances, the sample format on the next page is suggested.

In the sample, the comment number is a combination of:

• the acronym for the responding division, office, or regional office and
• a sequential number.

For example, the fourth comment received from the South Central Regional Office would be “SCR-4”. The comment number can also be written immediately adjacent to the comment on the policy draft as a cross-reference.

CLEARANCE DIGEST

PROGRAM STATEMENT # __

TITLE __

COMMENT # – DATE	DIGEST	ACTION
SCR-4 – 2/14/98	Suggest the second sentence in the third paragraph be deleted, as it is redundant.	Agreed. The sentence has been deleted.

4.4.8 Nonconcurrence

Nonconcurrence requires special efforts. When a division or regional office indicates that the Assistant Director or Regional Director does not concur, the OPI must resolve the concerns with the nonconcurring component.

Failure to obtain clearance (unless explained thoroughly in the Assistant Director’s clearance memorandum) will result in NPR’s returning the policy to the OPI when it is forwarded for the Director’s signature.

Because nonconcurrence indicates a serious disagreement over a proposed policy, all steps taken to resolve it should be documented (meeting minutes, memoranda, notes on telephone conversations, etc.) and that documentation forwarded for inclusion in the Documents Control Systems permanent file.

4.5 FINAL REVIEW AND SIGNATURE BY THE DIRECTOR

When all comments have been addressed, the program area prepares the final version of the directive for the Director’s signature.

4.5.1 Assistant Director’s Clearance Memorandum

Program area staff prepare the OPI Assistant Director’s clearance memorandum to the Director, including:

• Reasons for the creation/revision.
• Statement that the policy change was prompted by a law change, an Executive Staff decision, or an annual review (if applicable).
• “This change was distributed for clearance.” — or “This change was not distributed for full clearance because . . . . .”
• “All divisions and regional offices responded.” — or “Most divisions and regional offices responded; however, concurrence had to be assumed from [list], which did not respond to our follow-up requests.”
• “All significant comments received during the clearance process were incorporated.” — or a summary of any significant clearance comments incorporated (or not incorporated) and any rationale for inclusion or exclusion.
• “There is no objection to this Program Statement’s being available on the Internet.” — or, if there is an objection (for example, if the document is “Limited Official Use Only”), justify not making it available to the public on the Internet.
• “In the development of this policy initiative, gender differences were taken into consideration.”
• End the memo with “This Program Statement/Change Notice has been carefully proofread and spell-checked and is ready for your signature.”

Ordinarily, the OPI Assistant Director shall personally sign the clearance memorandum. An acting Assistant Director may sign, if authorized to do so by the Assistant Director.

4.5.2 Director’s Approval and Signature

NPR does a quality assurance review of each policy submitted to the Director for signature. This review not only looks at the PS or CN, but also at the adequacy of the clearance resolution process. The OPI forwards the following documentation to NPR:

• Assistant Director’s clearance memorandum.
• Program Statement or Change Notice, including all attachments, ready for the Director’s signature.
• Original Directive Coordination and Summary form.
• A copy of the clearance response from each division, office, and regional office.
• A 3.5″ diskette, containing the WordPerfect file of the PS or CN including all attachments and labeled as required in Section 5.6, WORD PROCESSING FILE MAINTENANCE.

The program area retains in the Program Statement Working File a copy of whatever documentation will be useful to answer questions that arise after the policy is published and to provide continuity for future policy revisions, as specified in Section 5.4 on PROGRAM STATEMENT WORKING FILE ORGANIZATION.

4.6 AUTHENTICATION, NUMBERING, PRINTING, AND DISTRIBUTION

After signature, the Director’s office returns the Program Statement or Change Notice to NPR for authenticating, numbering, and dating. NPR forwards the signed directive, clearance documentation, and WordPerfect disk to Documents Control Systems for certification, printing, and distribution. Documents Control Systems shall archive the certified record and its contents (paper and electronic) for future use. All requests for copies or facsimiles of the certified directives record (e.g., a discovery request requests resulting from on-going or pending litigation) shall be directed to the Office of Documents Control Systems.

Directive Coordination and Summary Form

Directive Subject:

Division: Branch:

Date of Distribution: Phone No:

Contact (Name/Office/Building/Room No.):

EXPLANATION OF ISSUANCE:

New or Existing PS? Current PS Number (if any):

Affected Operations Memorandum, if any:
(Number/Date/Title/Cancellation Date)

If policy change is related to an Executive Staff Decision?

Decision # Date:

CLEARANCE APPROVALS:

OGC Rules Unit: _ Rules Needed?: _ (date) (signature) (Yes or No)

National Policy Review: _ _ (date) (signature)

OPI Assistant Director: _ _ (date) (signature)

Assistant Director’s Clearance Deadline Date: ☐
Any Special Instructions for Clearance:

Chapter 5: Policy Development Documentation

5.1 OVERVIEW

All Central Office components are required to establish and maintain standard “Working Files” for Program Statements for which they are responsible.

Policy development often involves complex issues and consensus decision-making, and policy records must provide a clear record of what key decisions were made and how conflicts were resolved. Maintaining complete records provides continuity and fosters an “institutional memory” of a policy’s development.

The intent is for staff in each office to be able to readily locate a paper and electronic file for each PS when an employee leaves or is absent.

5.2 BACKGROUND

Policy development and issuance is a vital function of the Central Office. In 1989, an Executive Staff Work Group made a number of recommendations about the policy issuance system, one of which was that the responsible program area maintain a standard “working folder” for each PS to provide a consistent source for information about that policy’s development. This is particularly important for continuity in offices where there is frequent staff turnover.

Another recommendation was that improvement be made in the Annual Review and Certification of PSs as described in Chapter 10. The file for each PS is to be a repository for pertinent Operations Memoranda and other documents to be considered during the annual review. OMs (which are always temporary in that they have expiration dates) might need to be incorporated into the more permanent PS.

5.3 STANDARD PROGRAM STATEMENT WORKING FILE

Each program area in all Central Office Divisions must establish a “Working File” for each PS and CN for which that office is primarily responsible. Such files are to contain information on the policy’s development and on revisions which need to be made and any information needed during the annual review to determine if the policy is accurate, current, and clear.

Ordinarily, for larger PSs in which pages changes are made, each CN should be in a separate Working File, since development and clearance of that change will be unique. In some instances, however, it may be acceptable to file brief, uncomplicated CN documentation in the original Working File, as long as it is clear which materials apply to the original and which to the CN.

Additional folders are available from the Central Office supply room.

5.4 PROGRAM STATEMENT WORKING FILE ORGANIZATION

PS Working Files are to be organized in six-part file folders as follows:

PART I – “Current Program Statement/Computer File”

Contents: Unmarked copy of the current PS and a computer diskette containing the complete word processing file (including any attachments). Note that the value of maintaining a diskette has diminished, since the current version can be retrieved in WordPerfect from BOPDOCS; however, in practice, the OPI often saves on that same disk a copy of other related documents (Directive Coordination and Summary form, Clearance Digest, Clearance Memo, etc.) that the OPI wishes to maintain. Also see Section 5.6 on WORD PROCESSING FILE MAINTENANCE.

PART II – “Current Revised Draft”

Contents: The most current revision draft of the PS, with the electronic file name written on it for easy cross-reference.

PART III – “Temporary Directives/Needed Policy Changes”

Contents: Copies of all OMs, Executive Staff papers, and other documents that provide temporary policy direction which should be considered in the next revision of the PS.

PART IV – “Clearance Documentation”

Contents: Any clearance documentation the OPI wishes to keep on file, for example, a copy of the Assistant Director’s clearance memorandum. Originals of these records are to be forwarded to NPR for inclusion in the Directive History File maintained by Documents Control Systems. Photocopies of clearance documentation may be retained, at the discretion of the program area, to provide continuity for complex policies or policies requiring extensive clearance comment resolution, although ordinarily a copy of the Clearance Digest will suffice.

PART V – “Prior Drafts”

Contents: Any significant working drafts of the PS that may be important to understanding how the policy was developed.

PART VI – “Annual Review Documentation”

Contents: Copies of annual review certificates and supplementary documents resulting from the annual review.

5.5 WORKING FILE MAINTENANCE

PS Working Files are to be filed in a central location in the Office of Primary Interest (OPI) responsible for those policies. As the need to revise a policy or respond to a policy question may occur on short notice, Working Files must be regularly updated and easily located. Working Files may be examined as part of program reviews of policy development activities.

5.6 WORD PROCESSING FILE MAINTENANCE

Each program area is to maintain WordPerfect files on all Program Statements, Change Notices, and Operations Memoranda for which it is the OPI. A 3.5″ diskette, containing all text and attachments, may be maintained in the Program Statement Working File. The disk must be labeled with the WordPerfect file name, directive number and title, division/branch, and name and telephone number of originator.

5.7 HARD DISK AND DISKETTE FILE MAINTENANCE

Adopting the following word processing file name convention makes it easier for all users to find and understand file names:

8 character file name = Program Statement Number*
File extension = Draft number or final version

• Since DOS uses periods to separate a file name from a file extension, substitute an underscore (_) for the period ordinarily used in a PS number:

5230_04.D01 = First Draft
5230_04.D02 = Second Draft
5230_04.D03 = Third Draft

When naming the file for a new policy, use the subject for the file name (such as “HIV” for a PS on Human Immunodeficiency Virus):

HIV.D01 = First Draft
HIV.D02 = Second Draft
HIV.D03 = Third Draft

Remember that it may be difficult to anticipate what the final number on a PS may be, since NPR usually does not assign a number until the PS has been signed by the Director. Ordinarily when the final PS (or CN) is processed for printing and BOPDOCS, NPR removes previous drafts from the diskette to avoid mistakes and confusion.

5.8 QUALITY ASSURANCE REVIEWS

In each division, the Policy Liaison (see Section 1.3) is responsible for periodic quality assurance reviews of the PS Working Files and word processing files in that division. NPR, in conjunction with the liaisons, may periodically review those files to ensure compliance.

Chapter 6: Change Notices

6.1 OVERVIEW

When changes are made to an existing PS, they are summarized in a Change Notice (CN).

• For a PS that has less than 40 pages, changes are to be accomplished by a complete revision of the PS, accompanied by a CN that summarizes those changes.
• For a PS that has more than 40 pages, it is permissible for the CN to make page changes, that is, to specify that certain pages are to be removed and others inserted.

NPR may authorize exceptions to these page restrictions, when warranted by special circumstances.

CNs are signed approved by the Director (or Acting Director). Often, a CN is distributed to all Assistant Directors and Regional Directors for clearance before implementation.

A CN highlights and summarizes changes in policy and may provide specific instructions for removing and inserting pages. The intent is for staff to be able to quickly know what has been changed without having to scrutinize each line of the new PS and compare it to the old PS.

Additional information on preparing CNs is in:

• Chapter 2 – PROGRAM STATEMENTS,
• Chapter 4 – DEVELOPMENT AND CLEARANCE, and
• Chapter 5 – POLICY DEVELOPMENT DOCUMENTATION.

6.2 STANDARD FORMAT

A sample of the Change Notice form is at the end of this chapter. A well-written CN goes beyond stating what the changes are to providing explanations for those changes.

6.2.1 Purpose and Scope

Often, one sentence is sufficient in this first section, as shown in the sample CN at the end of this chapter. If needed, this section is the appropriate place to provide a broad overview of the purpose and impact of the policy changes.

6.2.2 Summary of Changes

This section provides detail about the policy changes and, if pertinent, the rationale for those changes.

6.2.3 Table of Page Changes

This section is included only when page changes are being made to larger PSs. It provides the clerical instructions for what pages to remove and insert and is formatted as shown in the sample CN at the end of this chapter.

6.2.4 Action

This section informs staff what steps are required to implement the CN, as shown in the sample CN at the end of this chapter.

6.3 PAGE CHANGES AND ASTERISKS

This section applies only to CNs that are making page changes to a larger PS.

6.3.1 Format for Pages Changed

When page changes are being made to a larger PS, the pages being changed are to be typed in the same format as the original to provide a consistent appearance when the new pages are inserted.

During the transition from WordPerfect 5.1 to WordPerfect 6.1, it also vital to ensure the changes are typed in the same WordPerfect version as the original. WP 6.1 pages cannot be inserted into a WP 5.1 document.

6.3.2 Reverse Page Sides

When page changes are made to a larger document, it is necessary that the printed copy — and therefore the electronic file — include the back of the pages being changed.

For example, if there are changes on page 3, page 4 must also be included, even though there are no changes on it. The header on page 3 (date and CN) will reflect it was changed with this Change Notice, while the header on page 4 will reflect it was not changed with this Change Notice. (See Section 6.4 on Numbering Change Notices.)

6.3.3 Extra Pages

If the new text will not fit on the same number of pages as the original PS text, identify the extra pages using the page number and a letter suffix. For example, when revising page 8 of a 15-page Program Statement and the typed revision takes two pages, number the pages 8 and 8a.

6.3.4 Asterisks to Locate Changes

Any policy text in page changes that is being significantly revised must be marked with asterisks at the beginning and the end of the text containing the revision to help the reader locate the changes. Asterisks are used to note added, revised, or deleted text but need not be included for text which has been edited without changing the meaning. Specific WordPerfect instructions for placing asterisks are in the sample CN at the end of this chapter.

6.4 NUMBERING OF CHANGE NOTICES

The control number of a CN depends on whether it does or does not make page changes.

• CNs that do not make page changes are numbered the same as the new PS.
• CNs that do make page changes retain the existing PS number and are numbered sequentially (CN-01, CN-02, etc).

6.5 HIGHLIGHTING PS CHANGES BY OPERATIONS MEMORANDUM

Ordinarily, the “Summary of Changes” section of the CN sufficiently highlights the changes being made. Also, the “Action” section of the CN may provide deadlines and transitional instructions, such as how and when to end current procedures and begin new ones.

On occasion, however, depending on the complexity of the changes or the audience who needs to know about those changes, the OPI may want to elaborate further in an OM. The OPI Assistant Director ordinarily signs the OM, but it may be prepared for the Director’s signature.

In either case, the OM should accompany the CN when it is routed to the Director for signature, so the CN and OM can be issued simultaneously.

Sample Change Notice

DIRECTIVE AFFECTED: XXXXX.XX
CHANGE NOTICE NUMBER:
DATE: mm/dd/yy

1. PURPOSE AND SCOPE

Often, one sentence is sufficient in this first section: “To highlight changes in the Program Statement on [title].”

If needed, this section is the appropriate place to provide a broad overview of the purpose and impact of the policy changes.

2. SUMMARY OF CHANGES

This section provides detail about the policy changes and, if pertinent, the rationale for those changes.

3. TABLE OF CHANGES

This optional section, needed only for page changes to larger Program Statements, provides the clerical instructions for removing and inserting those pages.

Remove
Pages 3 and 4

Insert
Pages 3 and 4

4. ACTION

This section informs staff what steps are required to implement the CN:

• First, when page changes are being made to a larger PS, it always instructs that the CN itself is to be filed in front of the PS it revises. Example: “File this Change Notice in front of PS xxxx.xx, [title].”
• It may establish a date when the change takes effect or establish different dates for various changes.
• It may also provide deadlines and transitional instructions, such as how and when to end current procedures and begin new ones.

/s/
Kathleen Hawk Sawyer
Director

This is the format for a CN page change. The header is for a changed page is the same as one for any PS (like the one on this page), except that, before the date, the CN number is shown (for example, CN-01, 10/5/04). Unchanged pages included with the CN only because they are on the back of changed pages, retain their original dates.

The top margin is one-half inch. If the three-line page header is to be added later (usually by NPR), the top margin should be set to one inch. For proper pagination in drafting a document, the OPI may set the top margin to one-half inch and followed by a simulated three-line header:

PS xxxx.xx
mm/dd/yy
Page xx

After the Director has signed the document and before it is printed, NPR will insert the actual PS number and date.

Any policy text which is being significantly revised must be marked with asterisks at the beginning and the end of the text containing the revision to help the reader locate the changes. Asterisks are used to note added, revised, or deleted text but need not be included for text which has been edited without changing the meaning:

• Place an asterisk at .5″ in the left hand margin of the changed text where the policy revision begins and use the Margin release function (Shift-Tab, *, Tab), and
• Place an asterisk at the right hand margin:
• type an asterisk at the end of the line where the change ends,
• place the cursor just before the asterisk and move it Flush Right by pressing Alt-F7.

Note that formatting for Rules language must be maintained and that Rules may not be changed without (1) the approval of the Office of General Counsel and (2) publication in the Federal Register.

Chapter 7: Operations Memoranda

7.1 OVERVIEW

An Operations Memorandum (OM) is a temporary and/or “one-time” directive issued with a predetermined expiration date. The duration of an OM may be no more than one year from the date of issuance; however, in practice, the duration is often considerably less.

Acceptable uses for an OM are to:

• Announce an upcoming event which may require some action,
• Explain or clarify operations and procedures,
• Transmit guidance, training materials, or Technical Reference Manuals, or
• Highlight the significant changes in a new or updated PS, and/or provide interim instructions.

In regard to the latter, when a new PS rescinds or replaces an old one, ordinarily, the accompanying Change Notice (CN) is sufficient. The “Summary of Changes” section of the CN highlights the changes being made, and the “Action” section of the CN may provide deadlines and transitional instructions, such as how and when to end current procedures and begin new ones.

On occasion, however, depending on the complexity of the changes or the audience who needs to know about those changes, the OPI may want to elaborate further in an OM. The OPI Assistant Director ordinarily signs the OM, but it may be prepared for the Director’s signature.

In either case, the OM should accompany the CN when it is routed to the Director for signature, so the CN and OM can be issued simultaneously.

In an emergency, an Assistant Director may issue an OM to implement an immediate change in a PS, but it is preferable to issue a Change Notice signed by the Director. Another alternative is to prepare the OM for the Director’s signature. When an OM is thus used, it must be replaced with a new PS or CN as soon as feasible.

The Office of National Policy Review (NPR) shall review each OM before publication to assess its appropriateness for issuance as a temporary directive and its impact on existing Program Statements. The Office of Primary Interest (OPI) staff shall take the proposed OM to NPR before signature by the Assistant Director. OPI staff are encouraged to consult with NPR during the formulation of an OM to ensure prompt approval. Also, NPR staff will conduct a preliminary review, when asked.

7.2 SIGNATURE AUTHORITY

An OM may be approved by the OPI’s Assistant Director, but on occasion may be issued by two or more Assistant Directors, or by the Director. An acting Assistant Director may approve an OM, if authorized to do so by the Assistant Director, by signing his or her own name and writing “for” preceding the Assistant Director’s typewritten signature block.

7.3 RULES

It is important that an OM not make any change in policy that has been published as a Rule, since Rules may be modified only through publication in the Federal Register. Ordinarily, OMs do not contain Rules, but when it is necessary that an OM contain Rules, the Rules must be stated precisely as published in the Federal Register.

Any OM containing Rules must be reviewed and cleared by the Office of General Counsel Rules Unit before publication.

7.4 STANDARD FORMAT

7.4.1 Section Organization and Headings

While OMs often do not require as formal a structure as PSs, there are some requirements which are basic. At a minimum, an OM should be in the following format:

1. PURPOSE AND SCOPE
2. DIRECTIVES AFFECTED
3. [other section headings, as appropriate]
   …
4. ACTION

Details on formatting an OM (including typing standards) are shown in the sample at the end of this chapter.

Generally, it is preferable for major sections to be shorter, rather than longer, and for section titles to be specific and descriptive. A main section entitled “PROCEDURES” is often too broad for an OM covering many different procedures and processes. Some typical section headings are: OVERVIEW, BACKGROUND, DEFINITIONS, GOALS, DELEGATION OF AUTHORITY, RESPONSIBILITIES, PROCEDURES, ACTION REQUIRED, TRAINING, and REPORTING.

As a general rule, when an OM draft is organized so as to reach the third subsection level, it often indicates that the main section is too broad or complex and a reorganization is necessary to move some subsections higher.

When an OM precedes a planned issuance or revision of a PS or Program Manual, that should be stated in the OM. (Example: “The provisions of this OM will be incorporated in an upcoming revision of Program Statement ####.##.”)

The last section in an OM is usually entitled ACTION. Because an OM is action-oriented and time-limited, the ACTION section should be very specific about who is to do what and when.

7.4.2 Word Processing Standards

The same standards that apply to PSs apply to OMs.

7.4.3 Attachments

Attachments to an OM are to be numbered sequentially by capital letters and referenced in the text, usually in the ACTION section.

7.5 ELECTRONIC MAIL OPERATIONS MEMORANDA

When action must be undertaken within five working days and completed within 60 days, the Director or an Assistant Director (with concurrence from NPR) may issue an OM electronically. These urgent transmissions (known as “HOTDOCS”) are distributed by NPR via the BOPNet Wide Area Network.

The OM is to be cleared through NPR, numbered and formatted the same as a regular OM, and assigned a number and expiration date.

7.6 CLEARANCE

Ordinarily, OMs are not cleared through the same formal clearance process as PSs and CNs. The need for informal clearance shall be determined by the program area (OPI) and is usually limited to intra-division components and other offices which might be affected by or required to implement the OM.

Records of informal clearances do not have to be forwarded to NPR but should be maintained by the program area. The Assistant Director’s signature on the OM shall signify that the necessary clearances were obtained.

7.7 NUMBERING

NPR numbers OMs sequentially within each calendar year, with the subject matter classification in parentheses. Thus, the first OM in 1998 would be numbered 001-98. If that OM dealt with inmate art work, it would be numbered 001-98 (4548).

7.8 DISTRIBUTION AND MAINTENANCE

7.8.1 Distribution

See Chapter 11 on DISTRIBUTION AND MAINTENANCE for detailed information on distribution of OMs, including their availability in libraries and their release to parties outside of the Bureau. Certain sensitive OMs are designated as “Limited Official Use Only,” and their distribution is closely controlled.

When copies of an OM are received, generally they should be distributed in the same manner as a PS in the same subject classification. Since only one subject classification can be assigned, however, each directives manager must review each OM to be sure that all affected departments receive copies.

Any OM designated “Limited Official Use Only” shall be distributed as specified in Section 11.4 on LIMITED OFFICIAL USE ONLY, or in accord with any special procedures detailed in the OM itself.

7.8.2 Maintenance

OMs should be stored sequentially in binders. When an OM significantly effects a PS, an additional copy may be filed in front of that PS. Directives managers should review their OM binders periodically and discard any expired OM. Each month CDNEWS on BOPDOCS lists which OMs have recently expired or are about to expire.

7.9 DURATION, CANCELLATION, AND EXTENSION

An OM may be effective for no longer than one year and is automatically canceled upon its expiration date.

When the provisions of an OM are needed beyond its original cancellation date, the Assistant Director must issue a new OM before the existing OM expires. Failure to meet that deadline creates a policy “gap,” during which the intended policy direction is not in effect.

Generally, it is preferable that an OM’s expiration date not be extended simply by issuing a second OM that merely extends the existing OM’s effective date. When circumstances warrant, however, it is permissible to extend an OM in this manner one time only. Any subsequent need for the OM’s provisions may be accomplished only by issuing a new, complete OM.

Sample Operations Memorandum

OPI:
NUMBER: XXX-XX (XXXX)
DATE: mm/dd/yy
SUBJECT:
EXPIRATION DATE:

1. PURPOSE AND SCOPE

This section broadly identifies the purpose of the OM. OMs cover many different temporary policy issues (such as providing instructions for year-end reports, announcing training conferences, and identifying authorized vendors for supplies), so formatting is somewhat more flexible than for PSs.

OMs must be typed using WordPerfect software and the following standard defaults:

Font: New Courier, 12 point
Line Spacing: Single Spaced
Margins: One inch on each side and the bottom.
Page Numbering: For pages after the first page, the top margin is one-half inch. If the three-line page header is to be added later (usually by NPR), the top margin should be set to one inch. For proper pagination in drafting a document, the OPI may set the top margin to one-half inch and followed by a simulated three-line header:

OM xxx-xx (xxxx)
mm/dd/yy
Page xx

After the OM is signed and before it is printed, NPR will insert the actual OM number and date.

2. PROCEDURES

a. Major sections are numbered and subsections numbered as follows:
(1)
(a)
(i)

b. A main section entitled “PROCEDURES” may be too broad for an OM covering numerous procedures. Generally, it is preferable for major sections to be shorter, rather than longer, and for section titles to be specific and descriptive. Some typical examples are: OVERVIEW, BACKGROUND, DEFINITIONS, GOALS, PROGRAM OBJECTIVES, DELEGATION OF AUTHORITY, RESPONSIBILITIES, PROCEDURES, ACTION REQUIRED, TRAINING, and REPORTING.

3. ACTION

a. An “Action” section normally appears in OMs to provide guidance for implementing the OM and to provide a contact point for questions.

b. Questions may be directed to the Section, Finance Branch, at (202) 555-5555.

c. The Assistant Director’s signature block is typed at the end of the Operations Memorandum and is placed five lines down, six inches (8 TABs) from the left side of the page, and is formatted as follows:

/s/
Assistant Director

Chapter 8: Program Review Guidelines

8.1 OVERVIEW

A Program Review Guidelines (PRGs) document provides information used to conduct Program Reviews and Operational Reviews in accord with the Program Statement on Management Control and Program Review. Generally, the focus of PRGs, and the review steps to be followed are determineat a formal Management Assessment by the program area’s Central Office and regional administrators, institutional staff, as well as staff from the Program Review Division (PRD).

8.2 SIGNATURE AUTHORITY

Program Review Guidelines are issued jointly by:

• the Assistant Director of the Office of Primary Interest; and
• the Senior Deputy Assistant Director of the Program Review Division (PRD).

An acting Assistant Director may approve PRGs, if authorized to do so by the respective Assistant Director, by signing his or her own name and writing “for” preceding the Assistant Director’s typewritten signature block.

8.3 STANDARD FORMAT

8.3.1 Section Organization and Headings

Generally, the following sections are included in a PRG document:

1. PURPOSE AND SCOPE
2. DIRECTIVES AFFECTED
3. DEPARTMENTAL CLIMATE
4. SPECIAL REVIEW PROCEDURES
5. VITAL FUNCTIONS AND MANAGEMENT INDICATORS GUIDELINES

Details on formatting a PRG document (including typing standards) are shown in the sample at the end of this chapter. See the Program Statement on Management Control and Program Review for additional information on the development and content of PRGs.

8.3.2 Word Processing Standards

The same standards that apply to Program Statements apply to PRGs. (See Section 12.5, USING WORDPERFECT FOR DIRECTIVES.)

8.3.3 Attachments

Attachments to PRGs, if any, are to be numbered sequentially by capital letters.

8.4 CLEARANCE

Generally, PRGs are cleared only by staff of the OPI and PRD, although occasionally the OPI or PRD may determine that further clearance is needed. PRD staff shall ensure, not only that the content of PRGs meets the Bureau’s management control requirements, but also that the PRG document itself meets the Bureau’s standard format requirements for PRGs and the word processing requirements for all directives.

Once the OPI Assistant Director and PRD Senior Deputy Assistant Director have approved and signed the PRG, the OPI shall provide National Policy Review the original signature copy and the electronic (WordPerfect) file.

Review of PRGs by NPR before they are signed is not required; however, NPR shall review them before issuance to ensure conformity with the electronic word processing standards required for all directives on BOPDOCS.

8.5 NUMBERING

Unlike Program Statements and Operations Memoranda, PRGs have no control numbers. Only the date, level (Institution, Regional Office, Central Office, etc), and page number appear in the upper right hand corner of each page.

8.6 DISTRIBUTION AND MAINTENANCE

8.6.1 Distribution

The primary method of distribution for PRGs is BOPDOCS. Each month, the CDNEWS section of BOPDOCS advises users of any new, reissued or canceled PRGs, and the CDLIST section provides a list of all current PRGs. (See Chapter 12, DIRECTIVES ON CD ROM.)

Staff preparing to do a Program Review or Operational Review shall consult BOPDOCS to obtain the most recent version of the applicable PRGs.

Generally, Directives Managers will not have to distribute paper copies of PRGs, routinely, as long as staff are advised of changes via CDNEWS and have access to BOPDOCS.

8.6.2 Maintenance

Likewise, it is generally unnecessary for Directives Managers to maintain paper copies of PRGs in binders, since the most recent version is available on BOPDOCS.

Other staff, particularly in the departments directly affected, may want to maintain paper copies of PRGs for reference, but before starting an actual Program Review or Operational Review, BOPDOCS should be consulted to ensure the review will be based on the current PRGs.

8.7 DURATION, CANCELLATION, AND REPLACEMENT

PRGs are not issued with predetermined cancellation dates and are therefore in effect until replaced or canceled by the two divisions that issued them. PRGs may not be updated with page changes; each reissuance is a total replacement.

8.8 ANNUAL REVIEW AND CERTIFICATION

Each Program Statement (and Program Manual) is reviewed annually by its Office of Primary Interest (OPI) to ensure it is current.

In addition to ascertaining whether the Program Statement is accurate and up to date, each review addresses three other aspects of policy management that are important in PRGs:

• whether the Standards Referenced section cites the correct and most recent ACA Standards;
• whether the Program Statement sufficiently implements those standards; and
• whether the Program Review Guidelines for that Program Statement are current.

See Chapter 10 on ANNUAL REVIEW AND CERTIFICATION for more detailed information.

Sample Program Review Guidelines

PROGRAM AREA:
LEVEL:
DATE: mm/dd/yy

1. PURPOSE AND SCOPE

The guidelines in this document apply to Program Reviews and Operational Reviews for the [program area] at the [institution, regional office, or Central Office] level.

The optional second paragraph of this section may be used for additional information pertinent to the guidelines’ purpose, scope, or background. For example, it may be useful to explain that Regional Office and Central Office staff conducted a Management Assessment in [month 199x] to identify high risk areas or revise the guidelines.

2. DIRECTIVES REFERENCED

The following directives are cited in the Program Review Guidelines detailed below:

PS Number	Subject	Date
PS nnnn.nn	Subject	(mm/dd/yy)
PS nnnn.nn	Subject	(mm/dd/yy)
OM nnn-yy	Subject	(mm/dd/yy)

3. STANDARDS REFERENCED

In this section, ACA Standards are to be referenced, using the same format required in Program Statements.

4. DEPARTMENTAL CLIMATE

This optional section may be used when reviews of a program area are to include an assessment of a department’s overall “climate.” For example:

Program and operational review teams are to assess staff and inmate perceptions about the department (“climate”) and their impact on the overall performance of the program. Steps to address those perceptions, in the following areas, are included in the guidelines:

• Personal Safety and Security,
• Communication/Responsiveness, and
• Staff Morale.

5. SPECIAL REVIEW PROCEDURES

This optional section may be used to specify any special requirements for reviews in the subject program area that are different from, or more specific than, the general requirements in the Program Statement on Management Control and Program Review.

Such matters might include frequency of program or operational reviews, the composition or size of review teams, the length or reviews, etc.

/s/
Senior Deputy Assistant Director
Program Review Division

/s/
Assistant Director
[Division]

VITAL FUNCTIONS AND MANAGEMENT INDICATORS

The following are the identified vital functions and the applicable management indicators. Each indicator lists the proposed source(s) and user(s) of the information and when feasible, establishes a standard or acceptable level of performance. Management indicators are used to:

• continuously monitor program efficiency,
• respond proactively to potential “hot spots” or program weaknesses,
• in the operational review process, measure program outcomes, and
• help gauge the program’s overall performance before a program review.

The notations (V-1), (V-2), etc. at the left margin indicate which vital function the guideline steps support.

1. Vital Function #1

To

a. Management Indicator #1.

Information Source. Users.

b. Management Indicator #2.

Information Source. Users.

c. Management Indicator #3.

Information Source. Users.

d. Management Indicator #4.

Information Source. Users.

2. Vital Function #2

Chapter 9: Institution Supplements

9.1 OVERVIEW

Institution Supplements (ISs) are directives issued by Wardens for implementing Bureau directives (Program Statements, Program Manuals, and, if necessary, Operations Memoranda). Issuance of an IS not directly derived from a Bureau directive requires the appropriate Regional Director’s prior approval.

Some Bureau directives require that an IS be written, and some require that the IS be reviewed by the regional office. CDLIST in BOPDOCS identifies any PS for which an IS is required.

Generally, an IS should be issued only when necessary to provide local information or procedures. An IS is preferred over a less formal type of directive (such as a memorandum) because the IS will be numbered, listed, and reviewed annually.

An IS is to supplement, not replace, its parent directive, and it must be limited to providing local implementing instructions. An IS may not detract from any Bureau directive and may not unnecessarily repeat, paraphrase, summarize, or otherwise include material from the parent directive. While limited repetition is sometimes needed to make an IS clear, unneeded repetition:

• draws attention away from the original directive it supplements,
• wastes time in writing and reviewing ISs, and
• increases the risk that paraphrasing will inadvertently change the meaning of the Bureau directive it supplements.

Any “Rules” text restated in an IS must be verbatim as it appears in the original directive (although it does not have to be in bold type and in brackets).

The Director distributed a training guide on ISs in June 1992, which provides samples. Copies are available from the Office of National Policy Review.

9.2 SIGNATURE AUTHORITY

Only the Warden may approve an IS. An acting Warden may approve an IS, if authorized to do so by the Warden, by signing his or her own name and writing “for” preceding the Warden’s typewritten signature block.

9.3 STANDARD FORMAT

Federal Prison Industries (UNICOR) stocks the standard form for each institution’s ISs. Traditionally, use of such preprinted forms was required, but now, with widespread use of personal computers, some institutions create their own IS headers as part of the WordPerfect document. A standard WordPerfect 6.1 blank IS form, which can be customized for a specific institution, is available on BOPDOCS.

An IS must generally follow the format prescribed for Program Statements in Section 2.6 on STANDARD FORMAT.

A section entitled “Operational Reviews” should be included when it is not readily apparent what position or department is responsible for Operational Reviews.

9.4 CLEARANCE

To ensure an opportunity for review and comments prior to implementation, each Warden shall establish a formal clearance process appropriate for that institution and modeled after the one described in Chapter 2 on PROGRAM STATEMENTS and Chapter 4 on DEVELOPMENT AND CLEARANCE. Informal clearance among departments is also encouraged. In some institutions, ISs contain signature blocks for all Associate Wardens to sign before final approval by the Warden.

9.5 NUMBERING

Each IS is to be numbered with the number of the Program Statement it implements, thus conforming to the Directives Subject Classification System. A distinct institution identifier code precedes the number (for example, SPG for Springfield).

Subsequent revisions to an IS, when the Program Statement number had not changed, may be designated by a letter following the number. For example, the first IS to PS 1221.01 might be numbered SPG-1221.01, the second SPG-1221.01B, the third SPG1221.01C, etc.

9.6 DISTRIBUTION AND MAINTENANCE

The Warden shall designate, by IS, a directives manager to manage the Bureau’s directives system for the institution and the IS system at the institution, as detailed in Section 1.8 DIRECTIVES MANAGEMENT AT INSTITUTIONS.

Each institution shall maintain a distribution list to provide a sufficient number of each IS to affected departments, the Central Reference Library, and the Inmate Law Library. Procedures shall be developed to ensure that any IS which is deemed “Limited Official Use Only” is restricted consistent with Section 11.4, LIMITED OFFICIAL USE ONLY.

The directives manager must maintain historical files on each IS, as prescribed in Chapter 5 on POLICY DEVELOPMENT DOCUMENTATION. Access to the files should be controlled to ensure preservation of the historical record.

9.7 ELECTRONIC PUBLICATION AND DISTRIBUTION

ISs may be maintained and distributed electronically at the Warden’s discretion. This is encouraged at institutions with local area networks, however, electronic filing, distribution, access, and retrieval can be accomplished using diskettes.

Where the IS system is predominately electronic, the Warden or his/her designee shall sign one paper copy of the IS which shall be retained in the institution’s historical record to validate the IS’s issuance and status.

9.8 ANNUAL REVIEW AND CERTIFICATION

Each IS shall be reviewed annually and revised as necessary. The institution shall have a process for verifying that each IS has been reviewed.

9.9 PROGRAM REVIEW

When Program Review Guidelines include review of an Institution Supplement as a review step, the reviewer shall compare that Institution Supplement with its governing Bureau directive to ensure it is limited to providing local implementing instructions, rather than changing or unnecessarily repeating material contained in the Bureau directive.

Chapter 10: Annual Review and Certification

10.1 OVERVIEW

Each Program Statement (and Program Manual) is reviewed annually by its Office of Primary Interest (OPI) to ensure it is current. The review ascertains whether the PS accurately reflects Executive Staff decisions, technology changes, procedural changes, legal requirements (law, regulations, or court orders), conformance with current American Correctional Association (ACA) standards, and Program Review Guidelines.

Likewise, Technical Reference Manuals are reviewed annually.

At the institution level, the Warden, or staff designated by the Warden, reviews each Institution Supplement annually.

10.2 NOTICE OF ANNUAL REVIEW

Each PS is reviewed annually in the month it was issued (that is, all PSs issued in January of any year are reviewed in January every year). At the beginning of the review month, NPR shall notify the OPI division’s Policy Liaison that an annual review is due, and the Policy Liaison shall ensure that the review and certification is completed. NPR shall also remind the OPI of any certifications that are overdue.

10.3 ANNUAL REVIEW AND CERTIFICATION

Program area staff, as assigned by that division’s Assistant Director, shall determine if the PS (including its references to ACA standards):
☐ is current as written,
☐ should be canceled, or
☐ needs to be revised.

If the PS needs to be revised, the OPI must establish a target date for the revision to be completed.

Reviewers must also determine if the PS meets all applicable ACA standards and if the applicable Program Review Guidelines are current.

An important part of any annual review is a review of the OPI’s Program Statement Working File, which may contain notations of changes needed. Also, since most PSs affect organizational components other than the OPI, it is important that reviewers consult those other program areas as part of their review. This step is vital when consideration is being given to canceling a PS.

10.4 CORRECTIONAL STANDARDS

When seeking accreditation, institution staff must document that written policy and procedures exist and that they are complete and current. Therefore, an important step in the annual review and certification of a PS is ensuring that it not only accurately references the applicable ACA Standards, but also that the content of the PS sufficiently implements those standards. See Section 2.5, CORRECTIONAL STANDARDS.

This process is so important to accreditation that the fact that ACA standards referenced are not current is sufficient reason to revise that PS. In fact, such revisions might best be done during each PS’s annual review, rather than attempting to revise many PSs every time a new set of standards goes into effect.

The Central Office Strategic Management Branch will assist program managers upon request.

10.5

(This section deleted by Change Notice 1.)

10.6 REVIEW OF ELECTRONIC DIRECTIVES

OPIs are encouraged to review the current BOPDOCS copy of the PS to ensure it is current and correct. This review should include a review of any forms the PS prescribes that are available as electronic “S” forms.

10.7 CERTIFICATION

Based on the review by program staff, the OPI Assistant Director shall certify to NPR that the PS (or TRM) is current, should be canceled, or needs to be revised.

• For PSs certified for cancelation, NPR shall prepare a Directives Cancelation document for the Director’s signature.
• For PSs certified for revision, NPR shall track that PS until the revision has been accomplished.

10.8 INSTITUTION SUPPLEMENTS

Each Warden shall develop an annual review and certification process for Institution Supplements which parallels the process for PSs. It is suggested that authority for certification that an Institution Supplement is current be at the Warden or appropriate Associate Warden level. See Section 1.8 on DIRECTIVES MANAGEMENT AT INSTITUTIONS.

Chapter 11: Distribution and Maintenance

11.1 OVERVIEW

The primary overall objective of directives distribution and maintenance is to have current policy readily available for staff reference and available to the general public. Meeting that objective involves:

• distributing directives to the correct locations,
• ensuring that certain sensitive directives receive limited distribution,
• placing certain directives on the Internet for public use,
• periodically disseminating and/or reviewing an index of current directives and checklists of canceled directives, and
• auditing procedures to ensure current policy is available for staff use.

As the availability of BOPDOCS CD ROM increases, commensurate with the development of the Bureau’s Wide Area Network (BOPNet), paper distribution of directives from the Central Office have been limited to one signed library copy for each Bureau site.

11.2 COMPONENT INTERNAL DISTRIBUTION

Once directives are received, each major component (the division level for the Central Office) must maintain a system for further distribution to:

• organizational components within that major component
• required libraries

While each month’s issuance of BOPDOCS includes an up-to-date list of current directives (CDLIST) and information about what has changed since the last issuance (CDNEWS), it is not realistic to expect that every BOPDOCS user will read CDNEWS each month. One way to ensure all departments are notified of changes is to print out and circulate the CDNEWS feature of BOPDOCS CD ROM when received.

At some institutions, it is standard practice for staff to discuss each policy change at the next regularly scheduled Warden’s meeting.

11.2.1 Central Reference Library

Each field location shall maintain at least one Central Reference Library of all current Program Statements, Program Manuals, Operations Memoranda, and (at institutions) Institution Supplements. It is desirable that each Library be capable of retrieving directives from BOPDOCS. The Library should be accessible to staff and maintained by the location’s directives manager. Directives designated “Limited Official Use Only” shall be maintained as specified in Section 11.5.

11.2.2 Department Directives Library

Each department in a field location shall have access to BOPDOCS and may also maintain a library of paper copies of the directives needed for the department’s daily operations. Where such a library is established, the department head is responsible for ensuring it is kept current.

11.2.3 Inmate Law Library

Copies of certain Program Statements shall be distributed to Inmate Law Libraries as required in the Program Statement on Inmate Legal Activities.

11.3 DISTRIBUTION TO NEW INSTITUTIONS

Each new institution shall be supplied with two copies of BOPDOCS CD ROM. Additional BOPDOCS CD ROM copies may be obtained either through an e-mail message or memorandum to Documents Control Systems. Paper copies of directives can be ordered through UNICOR at FCI-Ft. Worth.

11.4 LIMITED OFFICIAL USE ONLY (“LOUO”)

To preclude unauthorized disclosure and possible compromise of security, directives which contain sensitive policy direction shall be designated and marked “Limited Official Use Only” and their distribution shall be closely controlled. Directives designated as “LOUO” are not made available to the public on the Internet.

11.4.1 Authority to Designate

Authority to designate a directive as “Limited Official Use Only” is restricted to those officials authorized to sign that type of directive. Wardens are thus authorized to designate Institutions Supplements as “Limited Official Use Only” when supplementing national directives that are “Limited Official Use Only.”

11.4.2 Accountability

LOUO directives may not be photocopied, reprinted, or otherwise duplicated. When circumstances indicate that a LOUO policy may have been reproduced or otherwise compromised, the appropriate Chief Executive Officer shall immediately notify the OPI and initiate an investigation, in accord with standard staff investigation procedures:

• the Warden at the institution level,
• the Regional Director at the regional office level, or
• the Assistant Director at the Central Office level.

Staff may not disclose the contents of LOUO directives to inmates or non-Bureau employees, except as authorized in the later in this chapter.

Staff may refer to LOUO directives in correspondence, audit papers, reports, and other administrative documents. The text of limited portions of these policies may be repeated or summarized in such documents when staff determine it is necessary and prudent to respond fully to an inquiry. For example, it may be necessary to summarize a portion of a sensitive policy in a Use of Force report.

11.4.3 Staff Access

The accountability controls placed on LOUO directives are not intended to restrict staff from reading them.

11.4.4 Law Enforcement Access

Selected law enforcement agencies (such as the U.S. Marshals Service, the Administrative Office of U.S. Courts Probation Division, U.S. Attorneys, and the U.S. Parole Commission staff) may be provided direct distribution of LOUO policies by the OPI. Any requests for additional copies shall be referred to that office.

When other law enforcement entities request access to LOUO policies, such access may be granted only upon the approval of:

• the Warden at the institution level,
• the Regional Director at the regional office level, or
• the Assistant Director at the Central Office level.

The directive shall not be reproduced, but may be read only.

11.4.5 FOIA/Public Requests

All Freedom of Information Act (FOIA) and public requests for copies of LOUO directives shall be referred to the Office of General Counsel FOIA/Privacy Section for disposition.

11.4.6 Printing Controls

Control Numbers. LOUO policies shall be number-controlled, that is, a unique control number shall be assigned to each copy of the policy and that control number printed on the cover. The phrase “Limited Official Use Only – May Not Be Reproduced” shall be placed at the top and bottom of each page.

Forms. The phrase “Limited Official Use Only – May Not Be Reproduced” does not have to appear at the top and bottom of each form which is an attachment to a LOUO directive and which is intended to be reproduced and completed by staff. Staff are not required to treat completed forms as sensitive, unless other policy specifically designates the information contained on the form as “Limited Official Use Only,” such as in the case of Privacy Act and FOIA-exempt material to be placed in an inmate’s central file.

Additional Copies. Requests for additional copies of “Limited Official Use Only” policies must be made in writing to the OPI. Approval of the request is required from the Warden, Training Center Director, Community Corrections Manager, or Regional Director.

11.4.7 Distribution

The OPI is responsible for:

• Distributing “Limited Official Use Only” directives,
• Obtaining a delivery receipt for each set of “Limited Official Use Only” directives it distributes, and
• Maintaining a register of control numbers which identifies the location of each set.

11.5 INDEX

11.5.1 Issuance

Each BOPDOCS CD ROM disk shall include a file (CDLIST) to provide the following information:

• Program Statements
  • issued since the last disk
  • canceled since the last disk
  • changed since the last disk (Change Notices)
  • designated as “Limited Official Use Only”
  • currently in effect (numerically and alphabetically)
  • with Rules text
• Program Manuals – current
• Operations Memoranda – current
• Technical Reference Manuals – current
• Program Review Guidelines – current

Each institution shall issue an index of current Institution Supplements at least semi-annually.

11.5.2 Maintenance

Both the Bureau’s index and each institution’s index shall be filed with the respective directive set in the front of the appropriate initial binder. A copy shall be maintained at each Central Reference Library, the Lieutenant’s office, and Inmate Law Library. Other copies may be maintained with each department’s directives as necessary. It is also good practice to make notations in the index of changes to directives as the directives changes are filed.

11.6 MAINTAINING CURRENT POLICY

Maintaining the currency of a Central Reference Library is crucial, but it is also relatively easy as long as some diligence is used.

• File all new Program Statements, Change Notices, and Operations Memoranda promptly when received and remove any rescinded directive at the same time.
• Check the new index sections of new Program Statements, and Change Notices on BOPDOCS CD ROM with the paper copy of the policies when the index arrives.
• Use CDNEWS and CDLIST in BOPDOCS to check if the paper copy of any new directive has been received. If not, and a paper copy cannot be secured, contact the Office of Documents Control Systems to obtain a copy.

11.7 ANNUAL AUDIT OF CENTRAL REFERENCE LIBRARY

Each year, the directives manager shall audit the Central Reference Library, using the following guidelines, and prepare a summary report, including any significant findings and recommendations, to the Warden, with a copy to the Office of National Policy Review in the Central Office.

These local audits are critical because the directives management program is not specifically addressed by the Bureau’s Program Reviews.

11.8 GUIDELINES FOR ANNUAL AUDIT OF CENTRAL REFERENCE LIBRARIES

(1) Randomly select 25 Program Statements, including at least four manuals, to determine:

• Are Program Statements current and up-to-date?
• Is the most recent directives index available to staff?

(2) Randomly select at least 15 Operations Memoranda to determine:

• Are they placed in binders and filed chronologically?
• Are the Operations Memoranda currently effective?

(3) Review BOPDOCS CD ROM to determine if it is the most recent edition.

(4) Interview a cross section of institution staff and review Institution Supplements to determine:

• Are Institution Supplements reviewed annually?
• Do staff have input in the drafting and clearance processes for Institution Supplements?
• Is there an historical set of Institution Supplements in working files which contain the original signed copy and related documentation?
• Do Institution Supplements contain only material supplemental to the Program Statement as opposed to repeating materials already contained in the national Program Statement?
• Are Institution Supplements which do not originate from a national directive cleared by the regional office prior to issue?
• Are all required Institution Supplements issued and current?

(5) Review a sample of Bureau directives in the Inmate Law Library to determine:

• Are Program Statements and Operations Memoranda current and up-to-date?
• Is there a current directives index available?
• Are all institution supplements, not Limited Official Use Only, currently effective, available to inmates?

(6) Direct all department heads (through a memorandum from the Warden or an Associate Warden) to audit department libraries to ensure and certify that any directives in them are the current ones.

Chapter 12: Directives on CD ROM

12.1 OVERVIEW

Since June 1992, electronic copies of all Program Statements and Operations Memoranda (except those designated as “Limited Official Use Only” as defined in Chapter 11 on DISTRIBUTION AND MAINTENANCE) have been available on Compact Disk-Read Only Memory (CD ROM). “Limited Official Use Only” documents are available on a separate RED DISK issuance of BOPDOCS, for which special security procedures apply.

CD ROM allows document collection, indexing, searching, filing, distribution, and updating electronically. This system, which can be made available to all personal computers through an institution’s local area network (LAN) with a CD server, offers the potential for greatly increased access to and dissemination of Bureau directives and information.

BOPDOCS is officially certified to contain electronic copies of the Bureau’s signed and authenticated paper-based directives.

12.2 USES

BOPDOCS makes a significant contribution toward improving the Bureau’s directives system. In the future, some requirements in this Manual, such as the maintenance of directives libraries, may be supplanted for components with CD ROM capability. The Bureau’s goal is to reduce the reliance on paper directives, forms, and documents to the greatest extent possible.

BOPDOCS allows staff to:

• Have improved access to Bureau directives. Currently, a staff member wanting to reference a policy may have to consult an index or search through volumes of directives. Simply by using a key word or phrase, a BOPDOCS user can access any policy pertaining to a particular function or operation or find a particular directive by entering a PS or OM number. Also, as indicated above, the full set of Bureau directives can be made available to every personal computer in the institution.
• Cross reference policy for particular functions or operations. Often, a single Program Statement does not completely describe all aspects of a program because responsibility for the function or operation is divided among several departments. BOPDOCS allows the user to quickly search the entire body of current policy to find and display all directives that contain “key words” that the user has selected. (For example, searching for the words “performance pay” would find all documents containing those words.) In the Central Office, staff developing or revising a Program Statement can quickly identify other Program Statements which may need to be revised.
• Increase the likelihood that staff know what policy is current. BOPDOCS is updated monthly and includes a function to inform the reader of new policies issued. Staff can have current policy available monthly even if they did not receive a paper copy. A search for the term CDNEWS provides a report file containing the latest directives index information for that CD ROM.
• Enhance the ability to produce Institution Supplements and other policy. With the improved access to policy, institution staff may be able to shorten the time required to produce Institution Supplements. The institution’s Directives Manager should review BOPDOCS each month to alert appropriate staff that a new or revised Institution Supplement may be needed.

12.3 OPERATION

BOPDOCS is very “user-friendly.” The Main Menu provides “Help” and “What’s New” information (CDNEWS). Within the search box, the user may search for CDLIST which provides an inventory of all available document files on the disk. Other functions include the following operations:

• Search BOPDOCS by word, phrase, and/or document number to access desired information.
• Use proximity controls to focus the search, for example:
  • “inmate” and “education” in the same document,
  • “inmate” within two paragraphs of “education,”
  • “inmate” within one paragraph of “education,” or
  • “inmate” within ten words of “education.”
• Provide a summary of the text next to where a key word appeared.
• List documents according to the frequency a key word appears in various documents.
• Block and copy information to different documents:
  • add text to memory (electronic note pad),
  • copy the material to a diskette, or
  • print the researched material in memory.
• Print a copy of a document.
• Load WordPerfect, if available, and:
  • Copy a directive to a diskette,
  • View and print a Bureau form, or
  • Print a document.

12.4 SECURITY AND LICENSE AGREEMENT

BOPDOCS is produced for official use only. Each CD contains proprietary software licensed to the Office of Documents Control Systems (DOCS), which maintains control over distribution of the CDs. Because of that license agreement, staff may not redistribute BOPDOCS disks to non-Bureau staff.

Staff may use previous issuances of BOPDOCS to establish an historical collection for that site and/or to support the needs of another Bureau site. Unwanted or unneeded BOPDOCS disks may be returned to DOCS for redistribution or disposition; otherwise, the disks may be locally destroyed (cut with scissors or shredded).

12.5 USING WORDPERFECT FOR DIRECTIVES

All Bureau directives are to be prepared in WordPerfect 6.1.

WordPerfect is a powerful and comprehensive document publisher that gives the user the capability to change nearly every formatting parameter in a document file; however, the end user of the file may find it impossible to match the originator’s parameters.

It is the electronic file version of each directive that is used for printing paper copies and for conversion to BOPDOCS CD ROM. BOPDOCS users may sometime find that BOPDOCS copies do not match the paper copies because of differences in printers. There are a variety of file formatting differences that cause a majority of these problems and must be resolved, prior to a directive’s issuance.

Originating offices must prepare documents using the following WordPerfect features:

Defaults

Defaults are the pre-defined settings employed by WordPerfect. Changing WordPerfect defaults however, has consequences for documents issued on BOPDOCS. Default changes are hidden, that is, they do not appear in “Reveal Codes”. This poses particular problems when attempting to combine a Change Notice into an existing directive with different defaults.

While WordPerfect has many convenient features, many of them create problems for some equipment. Among those problem features are auto-paragraph, hyphenation, newspaper columns, etc., and they may not be used when preparing documents for BOPDOCS.

Pages

Ordinarily, directives are formatted for 8½” x 11″ pages.

Use PORTRAIT orientation. LANDSCAPE orientation may be used only if absolutely necessary because it is slower and not even possible on some printers.

Ordinarily no special pagination is required, since WordPerfect automatically inserts a “soft page break” when needed, but sometimes it is necessary to insert a “hard page break” [Control+Enter]. When NPR inserts page numbers, it is possible that the original pagination will have to be changed. See “Margins.”

Margins

One inch on both sides and the bottom. The top margin is one-half inch. If the three-line page header is to be added later (usually by NPR), the top margin should be set to one inch. For proper pagination in drafting a document, the OPI may set the top margin to one-half inch and followed by a “Flush Right” simulated three-line header:

PS xxxx.xx (or OM xxx-xx)
mm/dd/yy
Page xx

This is often necessary for a Program Manual organized into chapters and page numbers within each chapter.

After the document has been signed and before it is printed, NPR will insert the actual control number and date.

Numbering

• All main sections are numbered in sequence using Arabic numbers (1,2,3,4, etc.) and are flush on the left margin.
• The first subsection is two spaces in and lettered alphabetically, small case, in sequence (a. b. c. d. etc.) and ordinarily wrapped back to the left margin.
• The second subsection is tabbed once and lettered using Arabic numbers in parentheses [(1), (2), (3)] etc. without a period.

Fonts

In WordPerfect 6.1, New Courier 12-point is the standard. This is a 10 CPI (character per inch) type size that is easily read and is generally available to all printers. Anything smaller will adversely affect how the document is viewed on the screen, or will cause additional “wraps” (line and page).

Text

For ordinary text (not including headers or centered headings) use “Left Justification only – not “full” or “right” justification.

Ordinarily, only the first line of a paragraph is indented, using the TAB key and allowing other lines to wrap back to the left margin. This is particularly true for main sections and first subsections. It is permissible to indent an entire paragraph using the INDENT key [F7] for lower subsections, particularly for “bulleted” paragraphs and lists.

Chapter 13: Policy Waivers

13.1 OVERVIEW

If an institution is unable to comply with the provisions of a policy due to some unique condition, the Warden must request a formal waiver to that policy.

On occasion, a directive may include a special provision for a Warden to request approval of an “exemption” or a “variance” to some part of that directive. In such instances, the directive must specify:

• how the Warden makes such a request (by memorandum, special form, etc.),
• to whom the request is to be made,
• who may approve the request, and
• whether there are any time limits on how long the exemption or variance may remain in effect before seeking re-approval.

Such exemptions and variances are not the same as waivers.

A waiver may be applied only to a directive which does not already have a special provision for exemptions or variances.

13.2 LIMITATIONS

A waiver may only be made to policies and procedures contained in the implementing text of a policy. The Bureau’s Rules (which appear in bracketed bold-face type in the Program Statement) may not be waived, as Rules are published in accordance with the Administrative Procedure Act and are considered administrative law.

13.3 APPROVAL

A Warden who determines that conditions in his/her institution warrant a request for waiver from the non-Rules provisions of policy shall forward a formal waiver request to the Regional Director. The appropriate regional administrator and Regional Counsel shall review the request and recommend disposition to the Regional Director.

If the Regional Office supports the waiver, the Regional Director shall forward it to the Assistant Director responsible for the affected discipline.

The Assistant Director shall forward the waiver to the Office of General Counsel (OGC) for recommendation. OGC shall review the request for legal implications and to ensure that policy contained in existing Rules is not being waived. If the Assistant Director agrees that a waiver is appropriate, he/she shall issue a memorandum to that effect. If the Regional Director disagrees, he/she may refer the matter to the Director for final determination.

13.4 RECORDS

When the Assistant Director agrees to the waiver, he/she shall forward a copy of the waiver to:

• The affected program area (Office of Primary Interest), which shall file the waiver in the Program Statement Working File,
• The Assistant Director for Program Review for inclusion in the Program Review file for that institution,
• The Office of General Counsel Rules Unit,
• The Regional Director, and,
• The requesting Warden.

The institution and the regional office shall each maintain a waiver file which includes the waiver request, any supporting documentation, and the approval.

13.5 ANNUAL REVIEW

The Warden and the Regional Director shall formally review each waiver annually (based on the waiver’s approval date) to determine if the conditions supporting the waiver are still valid. If they determine that the waiver should be extended, the Regional Director shall document that fact to all of the parties mentioned above.

As affected national policy that has been waived comes up for annual review, consideration should be given to determine if institution waivers are a basis for changing the policy or incorporating waiver provisions into the policy.

13.6 WAIVERS NOT GRANTED IN ACCORD WITH THIS CHAPTER

Any “waivers” to policy not granted in accord with the procedures specified in this chapter are invalid.

Chapter 14: Technical Reference Manuals

14.1 OVERVIEW

Technical Reference Manuals (TRMs) provide guidelines, optional assistance, best practices, and “how to” information that may be needed or useful to accomplish the objectives or requirements of directives. They are not “directives” or “policy” but technical and instructional in nature. A TRM may relate to more than one PS or OM.

The Bureau began to use TRMs in 1994 as part of its efforts to reduce internal management regulations. Traditionally, Program Statements (PSs) and Operation Memoranda (OMs) were the only way to disseminate both directive and technical reference information to staff. As the amount of such material increased over the years, some PSs and OMs gradually included a significant amount of material which was not actually “directive” in nature.

TRMs are appropriate only for larger amounts of material that can reasonably be separated from any directives to which they apply. Many PSs and OMs continue to contain administrative and technical information because the amount of material is too small to warrant a separate TRM.

TRMs are not the same as Program Manuals described in Section 1.2.1.

14.1.1 Uses for TRMs

TRMs are intended to:

• increase the conciseness of many PSs,
• promote direct administrative and technical, communication within disciplines, and
• foster a realistic review and clearance process for material that is primarily technical in nature and often intended for staff specialists in one discipline.

14.1.2 Limitations of TRMs

A TRM may not:

• delegate authority;
• conflict with or detract from any directive;
• in itself mandate the expenditure of resources (although such expenditures may be required elsewhere by one or more directives); or
• authorize the creation of an official Bureau form (numbered with prefix “BP”), as described in the Program Statement on Forms Management. Prescribing forms, or requiring their use, is a “policy” rather than “technical” matter because a completed form may constitute a legal document and substantive official record.

A TRM, however, may reference forms already prescribed by Bureau directives (primarily Program Statements) or by agencies external to the Bureau (DOJ, OPM, etc.). For some applications a TRM may be a useful way to provide detailed technical instructions or codes for completing official forms or reports otherwise prescribed or required by a directive. A TRM may provide suggested outlines or formats for a document such as a memorandum needed to complete a process.

14.1.3 Examples of TRMs

Example 1. When a PS requires that staff use a computer system (like SENTRY) at a particular time for a particular reason, an associated TRM could provide the instructional, descriptive, or reference material (like SENTRY codes) needed for staff to use that system.

Example 2. When a PS requires that staff use a financial management system, an associated TRM could provide tables of accounting codes to be used in that system, display of screens used to input data, and examples of reports generated from the system.

Example 3. When a PS requires that staff document or inform someone about certain occurrences, an associated TRM could provide sample memos and guidelines to elaborate on the types of information that may be pertinent.

Example 4. A TRM may be useful for Bureau dissemination of documents or forms published by other agencies. Sometimes such documents may be useful for reference, and sometimes they represent actual requirements, like regulations in the Code of Federal Regulations, bulletins from the Office of Management and Budget, and guidance from the Office of Personnel Management. Dissemination via CD ROM on BOPDOCS provides an efficient way to keep staff informed, and annual reviews of TRMs (Section 14.8) periodically ensure the information is reasonably current.

14.2 SIGNATURE AUTHORITY

Since TRMs are issued through OMs, the signature requirements in Section 7.2 apply to TRMs. When a TRM materially affects more than one division, the signatures of both Assistant Directors is required. (See Section 14.5.1)

14.3 RULES

While a TRM may not conflict with or detract from any directive, it is particularly important that a TRM not make any change in policy that has been published as a Rule, since Rules may be changed only through publication in the Federal Register. TRMs may not contain cited rules language, except as necessary to make the reference material clear to staff.

14.4 STANDARD FORMAT

14.4.1 Format

TRMs ordinarily must meet current standards for electronic publication via WordPerfect, but their style may be less formal in language and tone than directives, as is appropriate for effective communication to the intended audience.

Ordinarily a TRM should be organized into chapters and should include a table of contents. A TRM may provide columnar, tabular, or administrative reference material or standards.

14.4.2 Page Headings

Page headings (upper right corner) in TRMs are similar to those for PSs and OMs. Ordinarily, they are added by NPR just prior to publication.

14.4.3 Attachments

Attachments to a TRM are to be numbered sequentially by capital letters and referenced sequentially in the text.

14.5 DEVELOPMENT AND CLEARANCE

14.5.1 Office(s) of Primary Interest

When one organizational component is the OPI for a TRM which is closely related to another component’s areas of responsibility, the TRM must be developed in conjunction with that other component. (An example is the SENTRY Education Technical Reference Manual, which was developed jointly by the Education and Training Branch and the Office of Information Systems.)

14.5.2 Clearance

TRMs do not ordinarily require the same degree of formal clearance as is often required for PSs, but the OPI must clear the TRM with any other division, branch, or office which will be impacted (similar to the clearance for an OM). Clearance may be informal but must entail a written record (ordinarily by memorandum). Clearance documentation, if any, must be provided to the OPI Assistant Director at the time of initial issue and subsequent change, and then to NPR at the time of publication.

14.5.3 National Policy Review

NPR shall review each TRM issuance or change to assess its appropriateness as a TRM and its impact on existing PSs. Ordinarily, that review is accomplished at the same time as NPR’s review of the Assistant Director’s transmittal OM, as required in Section 7.1.

Staff preparing a TRM are encouraged to consult with NPR staff early in the development process to allow for a preliminary review. This is particularly true when consideration is being given to removing instructional or reference material from an existing PS and issuing that material as a TRM.

14.6 NUMBERING

NPR assigns control numbers to TRMs according to their subject classification, as outlined in the TRM on the Directives Subject Classification System:

• The first two digits represent the “secondary” subject classification.
• The next two digits represent the number of the TRM in that subject classification.
• The two digits after the period represent the version of that TRM.

Example: The TRM on Volunteer Orientation is classified under 5300, Inmate Programs. Since it is the first TRM in the 5300’s, it is numbered 5301. The first issuance is 5301.01. If that TRM is revised, it will retain the number 5301 but be numbered 5301.02.

TRMs are to be included in the index of current directives (CDLIST) required in Section 11.5.

14.7 DISTRIBUTION

TRMs are issued by the OPI Assistant Director, but they must be recorded, validated, numbered, and controlled through NPR, as described below. Both the initial issuance and subsequent updates are announced through an OM from the OPI Assistant Director. Page changes may not be made to a TRM.

14.7.1 Issuance on BOPDOCS

The OPI must prepare a TRM for issuance and updating via BOPDOCS, since that is the primary method of distribution:

• Since BOPDOCS is issued monthly, an OPI can update a TRM often with a minimum of effort and cost.
• With the proliferation of local area networks (LANs) at all Bureau sites, staff can easily have access to BOPDOCS.
• Because TRMs are reference materials for staff, external audiences and inmates ordinarily do not need access to them, and there is a minimal need for distribution outside the Bureau.

14.7.2 Paper Distribution

An OPI anticipating a requirement to make significant paper distribution should consult with the Office of Documents Distribution Management to establish quantities and obtain assistance in publication. Any TRM published and distributed on paper shall be published as inexpensively as possible and as outlined in the Program Statement on Printing, Distribution Management, and Electronic Documents.

14.7.3 Documents Control Systems

The Office of Documents Control Systems shall maintain, for both record and historical purposes, all documentation related to the issue, update, and cancelation of TRMs.

14.8 ANNUAL REVIEW AND CERTIFICATION

Each Technical Reference Manual is reviewed annually by its OPI to ensure it is current, as described in Chapter 10 on ANNUAL REVIEW AND CERTIFICATION.

Based on this review, the OPI Assistant Director certifies whether each TRM is current, requires revision, or is to be canceled. Cancelation of a TRM is done through an OM from the OPI Assistant Director.

14.9 PROGRAM AND OPERATIONAL REVIEWS

Since a TRM may not contain requirements, Program Review Guidelines may not cite a TRM as a basis for compliance review. Where a policy requirement is not being met, a program reviewer may refer to guidelines in a TRM as a “best practice” or suggested method to meet that requirement.

At the level where a directive is implemented, however, a program manager or supervisor may determine that a “best practice” detailed in a TRM will be the required procedure at that site.

Sample Technical Reference Manual

OPI:
NUMBER: XXXX.XX
DATE: mm/dd/yy
SUBJECT:

Published Feb 8, 2025 by Christopher Zoukis, JD, MBA | Last Updated by Christopher Zoukis, JD, MBA on Jun 2, 2025 at 11:10 pm